Terms and Conditions

Introduction

Privacy Policy
ParthPe Finowiz Service Private Limited
Address: 157, Shilp Colony, Jhotwara, Jaipur, Rajasthan
Grievance Email: nodal@parthpe.com

1. Introduction
Welcome to ParthPe Finowiz Service Private Limited ("Company," "we," "our," "us"). This Privacy Policy explains how we collect, use, share, and protect user information when you access or use our software services, API services, B2B, and B2C solutions. By using our services, you agree to this policy.

2. Information We Collect
We collect different types of information, including:

• Personal Information: Name, contact details, email, payment details, and KYC data.

• Business Information: Company name, registration details, and financial records (if applicable).

• Technical Information: IP address, device details, and cookies for analytics.

• Transaction Data: Payment history, invoices, and service usage records.

• Communication Data: Customer support interactions, queries, and feedback.

3. How We Use Your Information
We use your data to:

• Provide and improve our software, API services, and business solutions.

• Process payments, invoices, and customer transactions securely.

• Verify user identities and prevent fraud.

• Enhance user experience and service performance.

• Respond to customer support queries and resolve disputes.

• Comply with legal and regulatory requirements.

4. Data Sharing & Third-Party Services
We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment gateways, cloud hosting, security services, and analytics platforms.

• Regulatory Authorities: When required by law or to prevent fraudulent activities.

• Business Partners: For API integrations and B2B collaborations.

• Affiliates: Companies within our corporate group for better service delivery.

5. Third-Party API Policy
Our services may integrate third-party APIs, including but not limited to:

• Aadhaar Verification API: Used for identity verification and KYC compliance.

• PAN Verification API: Used to validate PAN details for financial transactions.

• Other Verification APIs: Includes GST verification, CIN verification, bank account verification, and mobile number verification.

By using our verification services, you consent to data being processed through third-party providers for authentication purposes. We ensure that these APIs comply with relevant data security and privacy regulations.

6. Data Security
We implement strict security measures to protect user data, including encryption, secure servers, and regular audits. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. User Rights & Data Access
You have the right to:

• Access, update, or correct your personal data.

• Request deletion of your account and associated data.

• Opt-out of marketing emails or promotional messages.

• Restrict processing of certain data as per applicable laws.

For any requests, contact us at nodal@parthpe.com.

8. Cookies & Tracking Technologies
We use cookies to enhance user experience, track website usage, and analyze service performance. Users can manage cookie preferences in their browser settings.

9. Retention & Deletion Policy
We retain user data for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. Upon account closure, we delete or anonymize data unless retention is required by law.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or website notifications.

11. Terms and Conditions
By accessing and using our services, you agree to the following terms:

1. Users must provide accurate and complete registration details.

2. Any fraudulent activity will lead to account suspension.

3. Users are responsible for maintaining the confidentiality of their credentials.

4. Unauthorized access to our systems is strictly prohibited.

5. We reserve the right to modify or discontinue services without prior notice.

6. Payments made are non-refundable unless explicitly stated.

7. Users must comply with all applicable local and international laws.

8. We do not guarantee uninterrupted service availability.

9. Users are prohibited from reselling or redistributing our services.

10. Any disputes shall be resolved as per Indian jurisdiction.

11. We may collect and store necessary user data for service enhancements.

12. ParthPe is not liable for third-party service failures.

13. Users must not engage in unlawful or fraudulent activities using our platform.

14. Any API misuse may result in immediate termination.

15. We may monitor user activities for security purposes.

16. Users should ensure their account security and report any breaches.

17. Any unauthorized use of our brand name is strictly prohibited.

18. We are not responsible for losses due to incorrect user inputs.

19. Users must comply with RBI and financial regulations where applicable.

20. Services are provided "as is" without any warranties.

21. ParthPe reserves the right to update these terms at any time.

22. Users must adhere to our data privacy and security guidelines.

23. API integrations must follow our security protocols.

24. Users are responsible for their transactions and related legal obligations.

25. Breach of these terms may result in legal action.

26. ParthPe reserves the right to suspend or ban accounts violating our terms.

27. Subscription-based services are subject to renewal policies.

28. Disputes must be reported within 30 days of occurrence.

29. Refund policies vary by service and are subject to specific terms.

30. Users acknowledge and accept these terms by using our services.

12. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
ParthPe Finowiz Service Private Limited
📍 Address: 157, Shilp Colony, Jhotwara, Jaipur, Rajasthan
📩 Email: nodal@parthpe.com
🌐 Website: ParthPe.com

By using our services, you acknowledge and agree to this Privacy Policy and Terms and Conditions.